MobilityCentral Customers

Wilbur-Ellis is a leading international marketer and distributor of agricultural and industrial products

"With MobilityCentral, you hit the ground running. You log in and immediately see which employee has which plan, you see what they are spending and you drill down into details as needed. It all rolls up into one overview report. It could not be easier to use." MobilityCentral is going to be the wave of the future because it fills the need between spreadsheets and full blown TEM solutions."

Rick Cahoon, Enterprise Support Manager

Problem

Rick Cahoon, Enterprise Support Manager for Wilbur-Ellis, and his team had been using spreadsheets to track inventory for the company’s 1,400 mobile lines, which are spread over three carriers and hundreds of different handset models. Managing the lifecycle of all these devices was an extremely time-consuming and nearly impossible task. Moreover, matching Wilbur-Ellis’ internal system with carrier data was quite daunting because each carrier has its own unique system for invoicing. To make matters worse, the carriers’ software could not be combined with each other to give Rick the one overarching management tool he desired. The traditional TEM offerings were far too complex and too costly for Wilbur-Ellis’ needs and budget.

"When we moved the mobility management function into the IT department, the first thing we set out to do was get a handle on our telecom. We wanted a solution that gave us day-to-day management of our devices – plus benchmarking tools – in one central program. We found exactly what we were looking for in Visage MobilityCentral."

MobilityCentral Solution

MobilityCentral provided Rick and the Wilbur-Ellis team with easy-to-use dashboards to help simplify and tackle the five essential elements of mobility – policy management, spend control, inventory, end-user allocations, and configurable reporting. Rick and his team were given the visibility and control needed to manage their enterprise mobility – something spreadsheets and traditional TEM solutions do not provide. Best of all, Rick was able to reconcile the company’s internal system with all three carriers’ data, creating benchmarks to use during renegotiations with the carriers.