Better At Every Touch Point
Our platform allows you to tailor your experience at every touchpoint, quickly deploy new pricing and sales campaigns, and capture rich customer data.
Product Configuration
Each service provider configures its own product catalog consisting of handsets, accessories, service plans, feature add-ons and content. The product catalog is accessible across all sales channels (web, retail, customer care agent).
Order Management
The end-to-end processes for all order related functions, including pre-order, order entry, order fulfillment and activation.
Visage CRM
Visage provides a fully integrated CRM for use in customer support centers. The Visage CRM provides a single unified customer view, and business process automation for a complete set of order management and customer care functions. In addition, Visage supports subscriber self-care services via web or handset.
Web and Retail Portal
Visage supports an online sales engine with access to the integrated product catalog and a suite of self-service features ranging from ordering to viewing an invoice. In addition, Visage supports a web-based Retail Portal that enables retailers to sell and activate your service directly at point-of-sale locations.
Campaign Management & Promotions
Provides an integrated approach to acquiring new customers while up-selling or cross-selling existing customers.
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