From my perspective, the 24 by 7 worker and the accelerating pace of business are big reasons. I am writing this post while watching the 10 o’clock news using my Sprint Aircard. Why?..the next three days are already booked and business simply won’t wait. Keeping the conversation going with the business community means responding while on the commuter train. While grabbing lunch. After the kids go down for the night. And of course, in the long security line at the airport.

To state the obvious, the killer application on mobile devices continues to be email. People have quickly learned to thumb type and the form factor works for quick email conversations or texting. We have adapted to the tiny devices and their limitations. But that is changing. The iPhone and devices from competitors that respond to this new web-centric form factor will begin to change the way we use these highly mobile devices. Change is relentless, innovation is incredible.

IT only recently inherited the management of mobile devices. Just a few years ago, cell phones were often managed by procurement or finance and the focus was keeping the cost down of wireless services. In most enteprrises, IT wanted nothing to do with these devices. As cell phones grew up to be smartphones with access to enterprise data, IT was forced to step in and take ownership. After numeruous headline stories on lost and stolen devices with sensitive information created million dollar recovery efforts, IT was charged with securing devices. In addition to securing enteprrise data, IT is asked to provide end user support struggling with a broadening array of features and enterprise connectivity issues.

Let’s hear what others have to say about the enteprise plans and problems with mobilizing the workforce.

I can’t wait for this service to be available for the SME.