Forrester Analyst Chris Silva has recently written a paper on the emerging Mobility Operations Manager role that is worth a good look (see http://www.forrester.com/Research/Document/0,7211,45665,00.html). The Mobility Operations Manager heads up the new centralized mobility organization that is responsible for a comprehensive mobility strategy and its execution. 

In Chris’ summary of the document:  “As mobility increases in complexity, multiplying the hardware, software, and services an organization regularly invests in and must support, the mobile operations role — a sub-role within IT operations — will emerge as a central point of expertise and control over the many parts of organizational mobility. Because it is a new function within IT, however, many organizations are struggling to build skills around this role, or they source external help to provide a broad base of experience to adequately do the job.” (more…)

As we talk to more and more customers and partners about mobility management, we have indentified three primary management imperatives that mobility managers must address to meet the demanding world of mobility in today’s enterprise: transform, maintain, respond. (more…)

I know it’s happening more for me these days and almost everyone I know – my entire team is WFH (Working From Home) today. With rising prices for gas, bridge tolls, and public transit (like BART in SF) – working from home is becoming more prevalent. Since I can IM my co-workers, and view others desktops remotely (a la WebEx and Go-To Meeting) – there are more tools than ever to keep you functioning and effective from somewhere other than your office. (more…)